Communications Toggle

Episode 160 – Mark Hehl – Conflict Management

conflict management

Mark Hehl with Solutions4Business joins host Craig Price to discuss conflict management. Not many people like conflict in the workplace and even fewer like getting involved when the conflict may not involve you. Mark and Craig discuss how conflict can be good for organizations, but they also discuss how planning ahead can eliminate many of the potential conflicts that could pop up on a project. They discuss the reasons for conflict, including people who just like pushing buttons and causing chaos (Craig calls them “social terrorists”) as well as separate departments having separate goals and never communicating them to each other.  All of this talk will be showcased at the Southern New England Chapter of PMI Professional Development Day in Hartford CT this April 27th and 28th. If you’re in the Nutmeg state at the time, register at SNEC-PMI.org. Hope to see you there!

APP BONUS: Get Mark’s entire powerpoint presentation from the event! In order to be successful the project manager needs to understand and manage conflict. This session will arm the Project Manager with the skills to avoid conflict along with time tested methods to resolve conflicts within their projects. It will also explore the beneficial and negative effects of project conflict. Application of these strategies will result in enhanced project performance.

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