Ralph Peterson (@SpeakerRalphP on twitter) returns to discuss his new book of leadership lessons with host Craig Price. Being in the housekeeping game is a tough row to hoe. Low wages, high turnover, cleaning toilets (among other grosser things) it amazes Craig that anyone stays a week. Now try and manage the people who stick around!! Ralph’s new book “Managing When No One Wants to Work: Leadership Lessons from an Executive Housekeeper“ touches on his many experiences, putting them in context for any manager in any industry. The two talk about push back, how communication changed between employee and manager as well as crazy Spanish conquerors! Managing When No One Wants To Work: Lessons Of Leadership From An Executive Housekeeper is a management exposé that reveals how to manage call-outs, attitude, turnover, motivation, conflict, and breaking down the popular, “We’ve always done it that way,” mentality, regardless of the field you are managing in.
You can learn more about Ralph at http://ralphpeterson.com
App Bonus: Read the 1st chapter of Ralph’s book for free!