Category : Customer Service

Episode 36 – Meryl Hooker – Customer Service / audio

Episode 36 - Meryl Hooker - Customer Service

Meryl Hooker braves the interwebs for Craig’s first skype based interview. They not only discuss customer service but listening skills, Craig’s dislike of automated telephone systems and how to deal with crazy people (no…not Craig!)

You can find Meryl on twitter @MerylHooker as well as her own originally named website http://www.merylhooker.com

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